SAFE AND SOUND TRANSITIONAL LIVING
Privacy Policy
Effective date: August 8, 2026
This Privacy Policy explains what information Safe and Sound Transitional Living (“we,” “us,” or “our”) collects, how we use and protect it, and the choices you have. It applies to people who contact us about housing, our residents, our house managers, and the business contacts we work with.
Information we collect
We collect only the information we need to respond to you and operate our housing services. This includes:
- Contact information you provide when you call, text, email, or fill out a form, such as your name, phone number, and email address.
- Inquiry details you share about housing, such as the type of home you are looking for and move-in timing.
- Business contact information for our house managers and other business contacts we work with.
We do not collect information from you that we do not need, and we do not purchase contact lists.
How we use your information
We use the information we collect to:
- Respond to your questions and requests.
- Coordinate move-in, housing, and scheduling details.
- Send operational and account updates, such as maintenance scheduling and payment confirmations.
- Communicate with our house managers and business contacts about day-to-day operations.
- Keep records required to run our business and meet our legal obligations.
We do not sell your personal information, and we do not use it for advertising.
Text messaging (SMS)
If you provide your phone number, you may receive text messages from us related to housing inquiries, move-in coordination, operational updates, and account follow-up. These are conversational messages tied to your relationship with us, not promotional or marketing blasts.
You provide consent to be texted when you give us your number by contacting us, completing an intake or application form, or entering a business relationship with us.
Message frequency varies based on your conversation and needs.
Message and data rates may apply.
Reply STOP at any time to opt out of text messages. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
How we share information
We do not sell, rent, or trade your personal information. We share information only in these limited situations:
- Service providers who help us operate, such as our phone and messaging providers, and only to the extent they need it to provide their service to us.
- Legal and safety reasons, when required by law, subpoena, or to protect the safety of our residents, staff, or others.
We never share text messaging opt-in or consent data with third parties, and we never share mobile information for marketing purposes.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, to run our business, and to meet legal, tax, and recordkeeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
How we protect your information
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, but we work to keep your information safe and limit access to those who need it.
Your choices
- Text messages: reply STOP to stop receiving texts at any time.
- Access and updates: contact us to ask what information we have about you, or to correct it.
- Deletion: contact us to request that we delete your personal information, subject to records we are required to keep.
Third-party links
Our messages or website may include links to other sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.
Children’s privacy
Our services and communications are intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Continued communication with us after an update means you accept the current policy.
Contact us
If you have questions about this Privacy Policy or your information, contact us:
Business: Safe and Sound Transitional Living
Phone: (602) 654-2149
Email: [email protected]
Website: safeandsoundliving.org
Mailing address: 2917 W Windrose Dr, Phoenix, AZ 85029